Important Information

Conference Regulations

Please see the general conference regulations here: Conference Regulations | Conference & Hospitality Services

Front Desk Information

There is a main Conference & Hospitality front desk located in each part of campus. These desks will be staffed 24 hours and serve guests in their corresponding areas. For additional linen check-out, guests can visit the front desk. Lobby doors will be open from 7am – 10pm. Please note the front desk phone numbers do not go live until opening weekend on Saturday, June 20, 2026.

Front Desk Phone Numbers

Please list the appropriate 24-hour front desk phone number(s) in your pre-arrival materials

Chi-5 Residence Halls Front Desk at Anacapa Residence Hall (includes Anacapa, San Miguel, San Nicolas & Santa Cruz) 

805-893-2772 

Manzanita Village Front Desk at De Anza Resource Center

805-893-6161 

West Campus Front Desk at Santa Catalina South (Includes Santa Catalina Residence Hall, San Joaquin and Sierra Madre Apartments)

805-893-7202 

Santa Catalina Pool Hours & Lifeguards

The Santa Catalina pool will have no lifeguards and will be open 8:00am - 8:00pm Monday - Sunday. Adult supervision is required when minors under the age of 18 are at or using the pool.

Santa Catalina and Sierra Madre Fitness Rooms

Adult supervision is required for any minor under 18 using any fitness room. All Santa Catalina and San Joaquin ekeys have access to the Santa Catalina Fitness Room, located on the lower level of the South Tower. All Sierra Madre ekeys have access to the Sierra Madre Fitness Room.

9% Coordinated Services Fee

Coordinated Service Fee increases from 8% to 9% for 2026. The fee will continue to increase 1% each year until the 10% maximum is reached in 2027.

Bring Your Own Beach/Pool Towels

Please remind guests to bring a beach towel if you have plans to visit the beach. UCSB housekeeping bathroom linen should not be removed from rooms and used at the beach or pool.

Campus Signage

All campus signage must be approved and ordered through our office and cannot be made and placed on your own. Campus has a strict sign policy that all must follow.

First Aid Supplies

Remember safety is a priority, and it is important for your group to bring their own first aid supplies, stocked especially with ice packs and Band-Aids. Our front desk only stocks a small supply for emergencies.

Guest Wi-Fi Access

To connect to the Wi-Fi, guests should choose “UCSB Wireless Web” from the network options and select “Guest Registration” under the credential login. Once they register, they'll receive an SMS/text message with a username and password, which is enabled for a seven-day connection. 

EDUROAM is also available in academic and administrative buildings throughout the UCSB campus. For a full list of the participating U.S. institutions, visit https://www.eduroam.us/institutions_list. For links to participating international institutions, visit https://www.eduroam.org/where/.

Mail Deliveries

All packages being shipped to conferees with personal items (i.e. Amazon purchases, etc.) should be shipped directly to your business address (not the residence hall, apartment, or UCSB Conference Office). Please provide your business address clearly in your pre-conference materials so that your participants know where to send their items. Renting a PO Box at the Post Office located inside the University Center on campus is also an option. If you would like more information, please contact your Conference Manager.

Residence hall front desks and apartments cannot accept packages or mail and will be returned to sender.

Only conference materials (t-shirts, books, etc.) should be shipped to the Conference Manager. Please note that conference materials may only be sent via UPS, DHL, or FedEx. USPS will not deliver packages to our office. All conference material deliveries should be shipped to the following address (between 6/22 and 8/28/26). Please check in with your Conference Manager if the delivery date is outside this timeframe.

All letters from family or friends (personal mail) to a conferee may be mailed to the address below. Please note that this is USPS only. Mail may not always get to guest in time. If a guest has checked out, mail will be returned to sender.

No Air Conditioning

There is no air conditioning in the residence halls or apartments. Please let your guests know they may want to bring a fan.

No Motorized Scooters

Powered scooters are not permitted on campus bike paths or sidewalks/walkways. Powered scooters may not be left unattended on University property, and may not be parked in bike racks or obstruct access to bike racks or in any area that obstructs pedestrian paths of travel or the entry or exit of any campus building. They may not be charged in or near University buildings.

Meal Tickets

Due to their monetary value, any unused meal tickets must be returned to your Dining Coordinator or Conference Manager only. Clients will be billed for all tickets ordered but will be credited for meal tickets returned. Please be extra careful with meal tickets; do not misplace them or throw them away.

Restricted Diet Accommodation at Catered Events

Campus Catering, with advance notice, may be able to accommodate restricted diets at catered events. Menus may be adjusted for guests who follow medically prescribed diets for food allergies, Celiac Disease or Non-Celiac Gluten/Wheat Sensitivity. Program organizers will be responsible for identifying registrants with medically prescribed diets, and for communicating participant details to their UCSB Conference Dining & Catering representative. Please include the following question as part of your conference registration process.  

Do you follow a medically restricted diet due to a food allergy, Celiac Disease and/or Non-Celiac Gluten/Wheat Sensitivity?

Yes (Please specify)
No

 UCSB Conference Dining & Catering must receive advance notice a minimum of two weeks prior to the conference arrival date if a restricted diet accommodation at a catered event is required. Your Conference Dining & Catering representative will provide more information. 

UCSB Alerts

The UCSBAlert system is intended to enhance and promote safety on campus by providing community members and visitors with timely access to important information. Visitors who would like to receive access to emergency messages sent by UCSB Police can subscribe to our Nixle channel by texting UCSBAlert to 888777. (Message and data rates may apply. Message frequency varies.) Subscriptions to UCSBAlert are temporary and expire on Mondays at 8:00am, but can also be canceled by replying STOP at any time. Visitors must renew subscriptions to continue receiving alerts after they expire. For additional information on the UCSB Alert system please visit the UC Santa Barbara Police Department website. 

For alerts and information about incidents that occur outside of Clery geography (e.g., Isla Vista, Goleta, Santa Barbara) the campus community is encouraged to sign up for Santa Barbara County Office of Emergency alerts in Goleta or Santa Barbara.